Returns & Exchanges
At Mon Ami, we want you to be completely in love with your purchase, which is why we offer a seamless 30-day return policy for all unworn items. If your new fashion find isn't the perfect fit, we are here to help you find an alternative or process a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our boutique team inspects your return, we will process your refund to your original payment method within 5-7 business days.